Shipping policy

SHIPPING POLICY

Last updated: September 2026

Where We Ship KissBae currently ships to all addresses within South Africa.

Delivery Timeframes Once your order has been placed and payment confirmed, please allow 1-2 business days for processing. Delivery typically takes 5-10 business days via Aramex, depending on your location. Please note that business days exclude weekends and public holidays.

Shipping Costs Standard shipping rates apply at checkout based on your location. Free delivery is included when you purchase The Full KissBae Experience bundle — no code needed, free shipping is applied automatically.

Order Tracking Once your order has been dispatched, you will receive a tracking number via email. You can use this to track your delivery directly through the Aramex website at www.aramex.com.

Processing Times Orders placed before 12:00 PM on a business day are typically processed the same day. Orders placed after 12:00 PM or over weekends will be processed the next business day.

Delays While we do our best to ensure timely deliveries, KissBae is not responsible for delays caused by the courier, public holidays, or circumstances beyond our control. If your order hasn't arrived within 10 business days, please contact us by sending us a Whatsapp.

Damaged or Lost Parcels If your order arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date so we can assist you in resolving the issue with Aramex.

Contact Us For any shipping-related queries, please reach out to us by sending us a Whatsapp.